General terms
The Website (online platform) wchess.com is the online store (e-shop) of the “WCHESS.COM PRIVATE CO.” with the distinctive title “WCHESS.COM” based in Thessaloniki, 12, Atlantidos str., PC 546 23, VAT No 152779259., 4th Tax Office of Thessaloniki, Tel: 00302310 -………, Fax: 00302310 ………. The primary concern of the company is the citation of the terms regarding the rights and obligations of the website wchess.com, to all of you who will visit its website to use the services available on the company’s online platform, but also to purchase its products and for the purpose of informing you for your own rights and obligations and your best service in the search and acquisition of the products you wish to buy from its store.
These are the general Terms and Conditions that fully govern the access of users-visitors and the use of the website of the “WCHESS PRIVATE CAPITAL COMPANY” with the distinctive title “WCHESS.COM PRIVATE CO.” via browser or application. All users-visitors must carefully read the Terms and Conditions before using wchess.com in any way.
In case of non-agreement of the user regarding the terms and conditions, he should not proceed further to this Website, nor register his data, as well as make use of the services offered to him.
Only adults, i.e. persons over 18 years of age, have the right to use this website. In the case of a minor, a custodial parent may create an account for his or her minor child, as long as he or she submits a solemn declaration certifying the authenticity of his or her signature and an additional photocopy of the parent’s identity. The parent will also be solely responsible for the user’s account and will have to control the purchase of services or products made by him.
The use of this website must be made solely for lawful purposes and in a manner that does not restrict or impede its use by third parties. The user is obliged to act in accordance with the law, good morals, and these terms of use, and not to commit acts or omissions that may cause damage or malfunction of the website or alter its content.
The WCHESS.COM PRIVATE CO. pledges its legitimate presence on the Internet.
The website of the WCHESS.COM PRIVATE CO. aims to provide the purchase of services and products, information, training, communication, and information to its users-visitors, with the ultimate goal of meeting the needs of the user. Access to its website and its use is subject to the following terms and conditions.
More specifically:
Privacy
A necessary condition for the initiation of the conciliation between us is the notification by you of some of your personal data. When you become a user of the services of the platform or place an order for a product, we will ask you for your full name, the address to which the products will be sent, the number of your landline (or any other phone you want), your email address, and in case you choose to make your payments by credit card, the card’s number, and expiration date. This data will in no way be disclosed, published, or sold to third parties unless required to do so by a public authority (e.g. a court order).
Your sensitive information (e.g. your credit card number) is entered directly into Cardlink-Eurobank only to complete your order, thus ensuring an even higher level of security.
Wchess.com, without prejudice to the principles of personal data protection provided for in the relevant laws and international conventions and the General Data Protection Regulation (GDPR), will not make any unauthorized use without your prior approval.
Wchess.com in no way discloses, publishes, sells, exchanges any personal information that you trust us. Your personal details may be made public by the company, always in compliance with the procedure provided by law when required by a public authority (e.g. a court order).
Wchess.com has the ability to use cookies as part of the facilitation and operation of the services through its website. Cookies are small text files that are sent and stored on the user’s computer, allowing websites such as wchess.com to work seamlessly and without technical anomalies, to collect multiple user options, to recognize frequent users, improve their online experience, facilitate their access to it and to collect data to improve the content of the website. Cookies do not cause damage to users’ computers or files stored on them.
Website identity
Our web address is https://www.wchess.com. The website belongs to the “WCHESS.COM PRIVATE CO.” with Registration No ……….. and distinctive title “WCHESS.COM”, ………., Thessaloniki, Greece Contact tel. 00302310
The company is in compliance with the national and European regulatory framework for the protection of personal data.
Copyright
All copyrights on this website belong to WCHESS, unless stated otherwise, and are protected by Greek, European and International Law. Any information, image, design, software, audiovisual work, or phonograph and any other information contained on the WCHESS.COM PRIVATE CO’s website is original copyright, owned by WCHESS.COM PRIVATE CO. or affiliated with or associated with it. of the owner and therefore is protected in accordance with the provisions of Law 2121/1993 “on the protection of intellectual property and other related rights” with regard to the Greek legal framework and any other relevant legislation in force in Greece, European or international.
The full or partial copying, modification, republishing, reproduction, or any other way of exploitation of elements of the content of this website is prohibited without the prior written permission of WCHESS.COM PRIVATE CO., expressly excluding only the individual copying, storage, or display of the intention to republish the above data from this website and that they will not be used for commercial purposes. Copying, distributing, transferring, processing, storing, reproducing, republishing, editing photos, logos, texts, and all kinds of files provided by WCHESS.COM on its own website, and in all its social media, it is expressly prohibited. All of the above can only be used with the express prior written consent of WCHESS.COM.
Modification of terms of use – Use of trademarks – Liability – Obligations of users etc.
01 WCHESS.COM PRIVATE CO., its affiliated companies as well as any of the executives, employees, or agents are not responsible for any direct or indirect, positive or negative damage to the users-visitors of its pages, which is due to illegal actions of third parties, the spread of viruses during the use of its websites or the reproduction (download) of its contents, or problems that may occur during the use of computers (e.g. data loss, damage to equipment, software, etc.).
02 The use of trademarks and logos contained on its websites is prohibited without the written permission of WCHESS.COM PRIVATE CO. or a third party beneficiary.
03 WCHESS.COM PRIVATE CO. reserves the right to modify its websites, to add and/or remove any information contained in them, without notice. It also reserves the right to modify these terms at any time in accordance with the law. In case the above terms are substantially changed, the company WCHESS.COM PRIVATE CO. will inform its customers and visitors of its webpages in time through announcements in a prominent place on the websites. The use of these websites and services by the user-visitor after the above information for modification of the terms of use implies unconditional acceptance of these modifications.
04 WCHESS.COM PRIVATE CO. will keep a file and process any personal data of visitors to its websites and customers, which will be made known to it based on the submitted applications and transactions for the purpose of supporting, promoting, and executing the transaction with them. This use does not contribute to the collection or storage of any personally identifiable information.
05 After the entry of your data, you may be given Access Information which can be used to access the Website and/or the Services or any pages that require data entry. You acknowledge that you are responsible for ensuring that no unauthorized access to this Website and Services is made using your Access Information and that you are responsible for any such activity that takes place through your account, with or without authorization. When selecting Access Information, you should not use words that are obscene, abusive, or likely to offend.
06 All registered account users are required to:
- keep their personal Access Information secure,
- provide true, accurate, current and complete information in all fields marked as mandatory when registering on the Websites and/or Services and immediately notify WCHESS.COM PRIVATE CO. for any changes or errors,
- in case their Access Information becomes known to any other unauthorized user, they should inform WCHESS.COM PRIVATE CO. right away.
07 By accessing the WCHESS.COM PRIVATE CO.s website, the users confirm that they have understood with adequacy and completeness what is stated above, as well as that they agree to these terms.
08 By accessing the website, the user-visitor agrees and accepts as valid the Greek legislation for any issue that may arise or related to the use and content of this site. He also agrees that he will be subject to the exclusive jurisdiction of the courts of Thessaloniki in Greece in relation to these matters.
The exercise of any relevant right can only be done after contacting WCHESS.COM PRIVATE CO. in a proper link and all the necessary actions will be taken.
In order to examine the demands, the company needs to conduct an identity check for the security of personal data.
What data do we collect and why do we collect it?
When visitors come to our website, we collect their IP addresses and the technical identity of their browser, to improve the user experience and help detect unwanted messages and security breaches. We also collect the information you send us in contact forms or other, for as long as it takes to send them by email to us with the necessary consent for any processing purpose we have notified you, such as first name, last name, phone number, e-mail, address, country, city, date of birth.
In particular: the purpose of the data collected from this website other than to execute the order is to be presented at the user’s discretion to other users. Users are grouped based on the above data into user groups with specific features. Users are evaluated based on the above information by other users and contact each other through the platform.
After the execution of the order, the details of the registration are not deleted. However, it is possible to delete or anonymize only by order of the user.
This site does not have an activity logfile from the date of registration until a user’s deletion date.
It is available at this link in the user account, where he can see anything he has saved on the website.
Where is this data stored?
The site’s data is stored on the server hosted on the platform. There are regular Snapshots that are exact copies of the entire server stored on the Digital Ocean’s cloud platform. In addition, an off-site back up is maintained, which is updated daily and maintains copies of the last 3 days.
Who has access to registration, orders, and subscription data?
Darwin Ltd. Co. and the owner of the platform have access to them if they wish.
What about deleting a user’s registration or subscription?
It is possible to terminate the subscription and registration. Particularly…
What about deleting data or profiles after a while or when the profile is inactive?
It is possible to delete it only if the user has not sold books or courses that should be available to other users. In any other case, there is the possibility of deletion.
Is there a link where the user can object to the collected data?
Yes, there is, as well as there is a relevant link or contact form for exercising all their rights.
Are there Anonymization Procedures and Software Tools?
There is the option of order anonymization.
Is there insurance against burglary risks?
There is a Firewall both on the site and at the server level. The cloud hosting service provides security mechanisms at the cluster level of the data center.
Is it technically possible to remove the consent, not after sending an e-mail and unsubscribe but within the website with a direct link?
The user has the ability to express any relevant request through a contact form within his account.
Contact forms
When you fill out a contact form we collect the information you give us by asking each time to consent to gather this information for the purpose mentioned and described in a corresponding checkbox that you will have pre-selected before consent.
Cookies
We use small text files called cookies which are necessary to organize and improve the user experience you receive from our website. These files allow us to recognize you in a unique way each time you visit our website. You can easily delete them from the browser you are using by following the instructions of each manufacturer or the relevant link in the cookies policy. Also, the technical identity extends to the recording of preferences related to our website in order to enhance the user experience, as well as to record anonymous statistical data to calculate the total number of visitors or web views. The specific technical traces are deleted immediately after the user leaves the website. Finally, we record the technical identity of the browser for the purpose of promoting and marketing the website, but also the remarketing in the form of notification to banners ads of third party websites via Google AdWords or Facebook and other social networks. This trace is maintained for 540 days. At each new visitor, we display at the bottom of the page a special warning that we use cookies with the ability to choose which cookies he wants to keep in addition to the ones necessary for the operation of the site.
Content from other websites
Articles on this site may contain embedded content (e.g. videos, images, articles, etc.). Built-in content from other sites behaves in exactly the same way as if the visitor visited the other site.
These sites may collect data about you, use cookies, incorporate additional third-party tracking, and monitor your interaction with this embedded content, including detecting your interaction with your account if you are logged in on this specific site.
Data sharing in third parties
We may use data that you submit to forms on our website through the platforms of our affiliates, only if this is required to create an offer according to your needs and if you have given us your consent. In any case, we do not disclose your personal data but only the information that describes the need you have contacted us.
We do not transfer personal data of our website visitors to third parties for any other reason.
What rights do you have in your data?
If you have created an account or left comments on this site, you may request that you obtain an extracted record of the personal data we hold about you, including any data you have provided to us. You can also request that we delete this personal data. This does not include data that we are required to comply with for administrative, legal, or security reasons. You can also connect to our system with the codes you have and see, modify, and delete all the data you have created yourself and are kept in your own user account.
Briefly, your rights, according to the new EU Regulation 2016/679 (GDPR), are as follows:
. Withdrawal of consent
. Access request
. Correction of personal data
. Deleting personal data
. Restriction of personal data processing
. Request for personal data portability
. Challenging personal data processing
. Request for automated decision making and profile creation
How do we protect your data?
Your data is protected by security systems on the Website that ensures that it is very difficult to gain unauthorized access. Strong encryption is also used to transmit the information you give us.
The website is monitored on a 24-hour basis by a system to prevent intrusions, along with specialized personnel certified in system security that monitors the protection of your data in order to prevent threats, inform the authorities and inform you in case of any breach.
At the same time, our company has taken all the appropriate technical and organizational measures to ensure the confidentiality of any processing.
Automated decision making and/or visitor profile identification
To protect our website, we use multiple security measures that make automated decisions about the nature of each visit in order to secure the programming code and the integrity of our database. These systems may block your access to our website. In the event that this happens, you can contact us to remove the blockage.
Data notification requirements
In the event that it is required by the current institutional framework or by police authorities or there is an official court decision or an independent authority, we may be required to disclose personal data concerning visitors to our website.
COMPETITIONS
By participating in any WCHESS.COM Website Competition, users explicitly provide the Organizing Company with their consent and permission. The processing of personal data is done in accordance with the provisions of the General Data Protection Regulation (GDPR 2016/679), any more specific national and European legislation for certain areas, the current Greek legislation for the protection of personal data, as well as for protecting personal data and privacy data in the field of electronic communications (Law 3471/2006, as currently in force) and the decisions of the Data Protection Authority (DPA).
In case any participant does not wish to continue his communication with the Organizer in the context of the Competition and/or not to use his data for the above purposes and/or to delete his data and not to send him any promotional or other communication by the Organizer, although he had previously provided his consent, he has the option to state it at any stage of the process by contacting by email at [email protected] and/or at 2310 …… …….
PRICES OF SERVICES – PRODUCTS
The prices listed in the relevant catalogs next to each service or product (game, lesson, product, etc.) include VAT (24%). These prices refer to the quantities for the products in particular that are available in our warehouse, while wchess.com reserves the right to adjust the prices, explicitly meaning that any price change does not affect orders that have already been placed by the customer, which will be executed at the price applicable at the time of placing the order.
ITEMS FOR SALE
The products sold by the website wchess.com have been chosen with great care and attention. The features and details of the products for sale are available and you can find them by following the search instructions listed on our websites. By clicking on the name of the corresponding product you can see its description, as well as the details in the photos.
SECURITY
Wchess.com, as well as Cardlink – Eurobank, use the SSL protocol with the key size 256 Bytes / 2048 Bits, for secure online commerce transactions. This encrypts all your personal information, such as your credit card number, name, and address, so that they cannot be read or changed while being transferred over the Internet.
The SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for certifying websites on web users and for encrypting data between web users and web servers. An encrypted SSL communication requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during transport. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically verifies whether the data has been changed during the transfer.
PAYMENT METHODS
For the convenience and best service of all those who wish to purchase from our website, wchess.com provides you with the following alternative payment methods for purchasing services or products:
1 By charging your credit card. The charge of your credit/debit card for the purchase of a service is made at the time of purchase of the specific service and for the purchase of the products the charge is made on the day of the beginning of the process of sending the products. In particular, for the purchase of products, the charge is made only if the product of your choice is available. Whess.com has taken all the necessary measures for the security of your transactions through your credit/debit card.
2 Cash On Delivery (COD). Available only in Greece.
3 By issuing an invoice -if requested.
GENERAL TERMS
1 Advertising messages: wchess.com provides its users with the opportunity to choose their information about the new products on the market and for any other offers, payment arrangements, etc., by sending promotional – informative messages to their email or mailing address, or by phone. Wchess.com will not abuse the a.m. service. Users are always given the ability to stop receiving advertising messages.
2 Modification of the present terms: wchess.com reserves the right to modify or renew the terms and conditions of transactions. Our company undertakes the obligation to update this text for any change or addition to the terms.
3 Valid Law: All transactions made through wchess.com are governed by International and European law governing matters relating to e-commerce as well as by the Greek Consumer Protection Law (Law 2251/1994) which regulates distance sales issues.
According to Directive 2013/11/EC, which was incorporated in Greece by JM 70330/2015, the possibility of electronic settlement of consumer disputes is now provided by the Alternative Dispute Resolution (EED) in the whole of the European Union. If the customer has the status of a consumer (i.e. a person acting outside the professional capacity) and has any problem with a purchase made by our Website, he can initiate the EED process through ODR Europe, available at
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
Acceptance of terms of use
